Patient Referral & Scheduling Specialist

7500 Methodist Medical Group; North Carolina; On-site; USD 38,000 - 52,000; Full time

Job summary

Methodist Le Bonheur Healthcare seeks a Patient Referral Coordinator to manage referrals and scheduling for patients, ensuring accurate data collection and insurance verification. The role includes registering new patients, organizing charts, and coordinating with physicians to follow office guidelines.

Ideal candidates will have 3–5 years in healthcare or medical office settings, excellent communication skills, and proficiency with Windows applications like Excel and Word.

Qualifications

• High School Diploma or equivalent required.
• Healthcare or medical office experience 3–5 years preferred.
• Strong communication and organizational skills.

Responsibilities

• Handles referrals from providers and patients and schedules appointments.
• Obtains demographic and insurance information.
• Verifies insurance eligibility for new patients.
• Registers new patients in the system.
• Prepares and organizes new patient charts.
• Schedules patients per physician/office guidelines.
• Cancels/reschedules appointments and notifies staff.
• Obtains authorizations and documents referrals in charts.
• Acts as receptionist, directs visitors and answers calls.
• Ensures timely submission of hospital charges for billing.
• Submits data to third party vendors.
• Performs other duties as needed.

Skills

Communication skills

Multitasking

Independent judgment

Office software

Education

High School Diploma or Equivalent

Tools

Excel

Word

Job description

Methodist Le Bonheur Healthcare seeks a Patient Referral Coordinator to manage referrals and scheduling for patients, ensuring accurate data collection and insurance verification. The role includes registering new patients, organizing charts, and coordinating with physicians to follow office guidelines.

Ideal candidates will have 3–5 years in healthcare or medical office settings, excellent communication skills, and proficiency with Windows applications like Excel and Word.