Patient Referral & Scheduling Specialist

humana; Mesa (AZ); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Bonus incentive plan

Job summary

The Referral and Scheduling Coordinator 2 at Humana's CenterWell Senior Primary Care in Mesa, AZ coordinates patient scheduling and pre-registration for exams and procedures with outside providers. This role handles moderately complex administrative tasks, communicates prep instructions, and supports patient flow with care and professionalism.

Qualifying candidates have up to 3 years in healthcare settings, are proficient with medical terminology and MS Office, and are comfortable with EMR

Qualifications

• Less than 3 years of hands-on healthcare experience in a clinical setting.
• Proficient with medical terminology.
• Proficient with Microsoft Office applications (Word, Excel, Outlook).
• Experience with Electronic Medical Records (EMR).
• Excellent professional communication abilities at all levels and with patients.
• Role includes TB screening requirements.
• Passion for contributing to an organization focused on improving consumer experiences.

Responsibilities

• Schedules and pre-registers patients for exams and procedures with outside providers.
• Gathers and communicates all prep information and instructions to patients and referring providers.
• Interprets area/department policy while following standard practices.
• Performs moderately complex administrative/operational tasks and supports the team.

Skills

Healthcare experience

Medical terminology

Microsoft Office

Electronic Medical Records

Professional communication

TB screening

Bilingual English/Spanish

Education

Bachelor's Degree in Healthcare or Business Administration

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

The Referral and Scheduling Coordinator 2 at Humana's CenterWell Senior Primary Care in Mesa, AZ coordinates patient scheduling and pre-registration for exams and procedures with outside providers. This role handles moderately complex administrative tasks, communicates prep instructions, and supports patient flow with care and professionalism.

Qualifying candidates have up to 3 years in healthcare settings, are proficient with medical terminology and MS Office, and are comfortable with EMR