Patient Referral & Scheduling Specialist

Conviva Senior Primary Care; Palm Coast (FL); On-site; USD 40,000 - 52,000; Full time

Job summary

Conviva Senior Primary Care in Palm Coast, FL is seeking a Referral and Scheduling Coordinator to manage patient scheduling, pre-registration for exams and procedures with outside specialists, and related administrative tasks.

Reporting to the Medical Referrals Supervisor, you will handle information flow with patients and referring providers, navigate policy guidelines, and contribute to a smooth, patient-centered referral process within Humana's Primary Care Organization.

Qualifications

• Minimum of 2 years of hands-on referral healthcare experience in a clinical setting.
• Proficient with medical terminology.
• Proficient with Microsoft Office applications (Word, Excel, Outlook).
• Experience with Electronic Medical Records (EMR).
• Excellent professional communication abilities with patients and colleagues.
• Role involves TB screening for the organization.

Responsibilities

• Schedules and pre-registers patients for exams and procedures with outside specialists.
• Communicates preparation instructions to patients and referring providers.
• Follows policies while prioritizing tasks within defined guidelines.

Skills

Hands-on referral healthcare

Medical terminology

Professional communication

TB screening compliance

Education

Bachelor's degree in healthcare or business administration

Medical Assistant or related certification

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Electronic Medical Records (EMR)

Job description

Conviva Senior Primary Care in Palm Coast, FL is seeking a Referral and Scheduling Coordinator to manage patient scheduling, pre-registration for exams and procedures with outside specialists, and related administrative tasks.

Reporting to the Medical Referrals Supervisor, you will handle information flow with patients and referring providers, navigate policy guidelines, and contribute to a smooth, patient-centered referral process within Humana's Primary Care Organization.