Patient-Centric Referral & Scheduling Coordinator

CenterWell; Town of Riverview (WI); On-site; USD 40,000 - 52,000; Full time

Job summary

CenterWell Senior Primary Care is seeking a Referral and Scheduling Coordinator 2 to schedule and pre-register patients for exams and procedures with specialists and providers outside the primary care physician’s office.

You will perform varied administrative tasks, communicate preparation instructions, and work under defined policies with some latitude over prioritization, while maintaining patient-focused service and quality standards.

Qualifications

• Less than 3 years of hands-on healthcare experience in a clinical setting, preferably within the Medicare population
• Proficient with medical terminology
• Proficient with Microsoft Office applications including Word, Excel and Outlook
• Experience with Electronic Medical Records
• Excellent professional communication abilities, at all levels within the organization and with patients, at all times
• This role is patient facing and is part of the TB screening program; TB screening will be required
• Must be passionate about contributing to an organization focused on consumer experiences

Responsibilities

• Schedules and pre-registers patients for exams and procedures with specialists and providers
• Gathers and communicates all relative information and preparation instructions to patient and referring providers

Skills

Healthcare experience

Medical terminology

Microsoft Office

EMR experience

Professional communication

TB screening program awareness

Customer-focused attitude

Bilingual (English/Spanish)

Education

Bachelor’s Degree in Healthcare or Business Administration

Tools

Microsoft Word, Excel, Outlook

Job description

CenterWell Senior Primary Care is seeking a Referral and Scheduling Coordinator 2 to schedule and pre-register patients for exams and procedures with specialists and providers outside the primary care physician’s office.

You will perform varied administrative tasks, communicate preparation instructions, and work under defined policies with some latitude over prioritization, while maintaining patient-focused service and quality standards.