Remote Referral & Scheduling Coordinator (Medicare)

Humana; United States; Remote; USD 39,000 - 49,400; Full time

Job summary

Humana is seeking a remote patient services professional to support the Medicare population. You will gather and communicate all relevant information and preparation instructions to patients and referring providers, ensuring clear care coordination and timely follow‑ups.

The ideal candidate has 2 years of hands‑on healthcare experience, proficiency in medical terminology, EMR experience, and is bilingual in English/Spanish. TB screening will be required if selected for the role.

Qualifications

• 2 years hands-on healthcare experience in a clinical Medicare setting.
• Proficient in medical terminology.
• Experience with Electronic Medical Records (EMR).
• TB screening will be required if selected for the role.

Responsibilities

• Gather and communicate preparation instructions to patients and referring providers.
• Make decisions within defined parameters around work expectations, quality standards, priorities, and timing.

Skills

Healthcare experience

Medical terminology

Electronic Medical Records

TB screening exposure

Job description

Humana is seeking a remote patient services professional to support the Medicare population. You will gather and communicate all relevant information and preparation instructions to patients and referring providers, ensuring clear care coordination and timely follow‑ups.

The ideal candidate has 2 years of hands‑on healthcare experience, proficiency in medical terminology, EMR experience, and is bilingual in English/Spanish. TB screening will be required if selected for the role.