Patient Referral Coordinator — EMR & Front Desk Support

NTO Physician Partners PLLC; Grapevine (TX); Presencial; USD 39.000 - 65.000; Jornada completa

Descripción de la vacante

NTO Physician Partners PLLC in Grapevine, TX is seeking a Patient Referral Specialist to manage incoming referrals and maintain EMR records, while supporting front desk and medical records areas. You will coordinate with external physician offices and clinic staff to ensure timely, accurate processing of referrals and patient information.

The role emphasizes strong communication, professional customer service, attention to detail, and the ability to work independently.

Formación

• 1–2 years of referral coordination experience required.
• Must include HMO experience.
• Strong computer literacy and keyboard skills; experience with EMR.
• Background in medical terminology; orthopedics experience preferred.
• Strong written and verbal communication; professional demeanor.

Responsabilidades

• Manage external referral process and daily reconciliation on timelines.
• Answer calls and assist with scheduling.
• Communicate with outside physician offices to clarify referrals.
• Maintain accurate EMR records for referrals and patient data.
• Deliver quality customer service and professional conduct.

Conocimientos

Referral coordination

Customer service

Communication

Scheduling

Attention to detail

Educación

High School Diploma/GED

Herramientas

EMR system

Descripción del empleo

NTO Physician Partners PLLC in Grapevine, TX is seeking a Patient Referral Specialist to manage incoming referrals and maintain EMR records, while supporting front desk and medical records areas. You will coordinate with external physician offices and clinic staff to ensure timely, accurate processing of referrals and patient information.

The role emphasizes strong communication, professional customer service, attention to detail, and the ability to work independently.