Patient Experience Coordinator - Healthcare Front Desk

Surgery Partners, Inc.; Grapevine (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Health Savings Account with employer

Life Insurance

PTO

401(k) retirement plan with company  匹

Job summary

Surgery Partners, in Grapevine, TX, seeks a Patient Care Representative to greet patients, verify data, and schedule appointments, ensuring smooth check-in/out and accurate EMR documentation.

The role requires a High School diploma or GED and 1–3 years in healthcare reception, with strong communication, teamwork, and HIPAA compliance. Comprehensive benefits and growth opportunities available.

Qualifications

• Must have strong verbal and written communication abilities.
• Ability to work independently and in a team.
• Excellent attention to detail and time management.
• HIPAA knowledge and compliance required.

Responsibilities

• Greets patients in a friendly, professional manner.
• Collects and verifies patient data for accuracy.
• Schedules and manages appointments and check-ins/outs.
• Maintains accurate EMR documentation and post charges as needed.
• Maintains waiting area and supports patient comfort.
• Performs other duties as assigned by supervisor.

Skills

Verbal communication

Written communication

Team player

Attention to detail

Time management

HIPAA compliance

Education

High School diploma or GED

Job description

Surgery Partners, in Grapevine, TX, seeks a Patient Care Representative to greet patients, verify data, and schedule appointments, ensuring smooth check-in/out and accurate EMR documentation.

The role requires a High School diploma or GED and 1–3 years in healthcare reception, with strong communication, teamwork, and HIPAA compliance. Comprehensive benefits and growth opportunities available.