Patient Care Specialist - Front Desk, Eye Center

Key-Whitman Eye Center; Dallas (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Health Savings Account with employer贡献

Job summary

Key-Whitman Eye Center in Grapevine, TX seeks a Patient Care Representative to manage front desk operations and ensure smooth patient flow. You will greet patients, verify data, schedule appointments, and maintain EMR documentation while upholding HIPAA and customer service standards.

Ideal candidates have 1–3 years in healthcare reception, strong communication skills, and the ability to work independently in a fast-paced environment. We offer comprehensive benefits and a supportive team.

Qualifications

• Excellent verbal and written communication skills.
• Ability to work independently and as a team player.
• HIPAA knowledge and compliance.
• CPR desired, but not preferred.

Responsibilities

• Greet patients as they arrive at the office in a friendly and professional manner
• Collects and verifies patient data for accuracy and completeness
• Creates and sustains a highly accountable and inspired work environment where employees deliver exceptional customer service and patient care
• Checks patients in and out and schedules any needed appointments
• Directs patients, vendors, visitors, customers and the general public as appropriate
• Maintains accurate documentation in the patients EMR
• Faxes and requests faxes of patient chart notes from satellite offices
• Monitors patient flow and tracks patient wait times efficiently
• Opens daily patient accounting controls, posts charges and closes controls
• Schedules future appointments in adherence to policies and procedures
• Maintain waiting room environment, appearance and patient comfort
• Perform other duties as assigned by supervisor

Skills

Excellent verbal and written kommunic

Education

High School diploma or GED

Job description

Key-Whitman Eye Center in Grapevine, TX seeks a Patient Care Representative to manage front desk operations and ensure smooth patient flow. You will greet patients, verify data, schedule appointments, and maintain EMR documentation while upholding HIPAA and customer service standards.

Ideal candidates have 1–3 years in healthcare reception, strong communication skills, and the ability to work independently in a fast-paced environment. We offer comprehensive benefits and a supportive team.