Patient Referral & Care Coordination Specialist

FIRST CHOICE COMMUNITY HEALTH CENTERS INC; Lillington (NC); On-site; USD 40,000 - 55,000; Full time

Job summary

FIRST CHOICE COMMUNITY HEALTH CENTERS INC is looking for a Referral Coordinator in Lillington, North Carolina. The successful candidate will ensure effective coordination of referrals and provide essential customer service alongside clinical teams. This role involves tracking referrals, maintaining patient registration, and facilitating communication between patients and healthcare providers.

The ideal candidate should have completed an approved program in Medical Assistance and possess experience in public health or outpatient services. The position requires excellent communication skills and the ability to navigate insurance processes.

Qualifications

• Experience in public health and/or outpatient services.
• Knowledge of clinical background and referral needs.
• Ability to maintain high-level creativity and innovation.

Responsibilities

• Coordinate referral and transition activities.
• Ensure complete and accurate registration of patients.
• Contact organizations for prior approval and present medical information.
• Assist patients in overcoming health care system obstacles.
• Maintain relationships with service providers for referrals.

Skills

Patient communication

Documentation skills

Knowledge of insurance procedures

Problem solving

Cultural competency

Education

Completed approved program for Medical Assistance

Job description

FIRST CHOICE COMMUNITY HEALTH CENTERS INC is looking for a Referral Coordinator in Lillington, North Carolina. The successful candidate will ensure effective coordination of referrals and provide essential customer service alongside clinical teams. This role involves tracking referrals, maintaining patient registration, and facilitating communication between patients and healthcare providers.

The ideal candidate should have completed an approved program in Medical Assistance and possess experience in public health or outpatient services. The position requires excellent communication skills and the ability to navigate insurance processes.