Patient Referral & Authorization Coordinator

Heartsouthpc; Alabaster (AL); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision

403(b) Retirement Savings Plan

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Paid Time Off

Life Insurance

Extended Leave Plan

Family Care

Paid Parental Leave

Tuition Reimbursement

Job summary

Heart South seeks a dedicated Referral Coordinator I to support patients, providers, and clinical teams by managing referrals, authorizations, and insurance verification. This full-time role ensures timely access to specialty care and diagnostic services, with day shift responsibilities.

As part of Baptist Health Medical Group, the organization emphasizes compassionate care, collaboration, and efficient workflow.

Qualifications

• High School Diploma or GED required.
• Medical terminology knowledge preferred.
• Two years of related healthcare or medical office experience preferred.
• Referral, authorization, or insurance verification experience preferred.
• Strong computer, communication, and organizational skills are desired.

Responsibilities

• Process internal and external referrals and authorizations
• Verify insurance coverage and obtain prior authorizations
• Coordinate patient appointments and follow-up care
• Update patient information in the EHR system
• Communicate with providers, patients, and insurance companies
• Support quality patient care through exceptional customer service

Skills

Medical terminology knowledge

Computer skills

Communication skills

Organizational skills

Education

High School Diploma or GED

Job description

Heart South seeks a dedicated Referral Coordinator I to support patients, providers, and clinical teams by managing referrals, authorizations, and insurance verification. This full-time role ensures timely access to specialty care and diagnostic services, with day shift responsibilities.

As part of Baptist Health Medical Group, the organization emphasizes compassionate care, collaboration, and efficient workflow.