Care Access Navigator — Referral Coordinator I

Brookwood Baptist Health; Alabaster (AL); Hybrid; USD 34.000 - 45.000; Vollzeit

Benefits dieser Stelle

Health benefits

403(b) plan

HSA

FSA

PTO

Life Insurance

Extended Leave

Family Care

Parental Leave

Pet Insurance

Car Insurance

Tuition Reimbursement

Zusammenfassung

Brookwood Baptist Health's Heart South in Alabaster, AL is seeking a Referral Coordinator I to support patients, providers, and clinical teams by managing referrals, authorizations, and insurance verification.

The role emphasizes timely access to specialty care and diagnostic services, with day-to-day responsibilities including coordinating appointments, updating records in the EHR, and delivering exceptional customer service to patients and staff.

Qualifikationen

• High School Diploma or GED required.
• Knowledge of medical terminology preferred.
• Two years of related healthcare or medical office experience preferred.
• Referral, authorization, or insurance verification experience preferred.
• Strong computer, communication, and organizational skills.

Aufgaben

• Process internal and external referrals and authorizations.
• Verify insurance coverage and obtain prior authorizations.
• Coordinate patient appointments and follow-up care.
• Update patient information in the EHR system.
• Communicate with providers, patients, and insurance companies.
• Support quality patient care through exceptional customer service.

Kenntnisse

Customer service

Communication

Organization

Computer literacy

Medical terminology

Ausbildung

High School Diploma or GED

Tools

EHR system

Jobbeschreibung

Brookwood Baptist Health's Heart South in Alabaster, AL is seeking a Referral Coordinator I to support patients, providers, and clinical teams by managing referrals, authorizations, and insurance verification.

The role emphasizes timely access to specialty care and diagnostic services, with day-to-day responsibilities including coordinating appointments, updating records in the EHR, and delivering exceptional customer service to patients and staff.