Specialty Referrals Coordinator

Trinity Health; United States; On-site; USD 42,000 - 62,000; Full time

Job summary

Trinity Health IHA Medical Group is seeking a dedicated Referral Coordinator to bridge patients with their healthcare teams. You will manage authorizations, educate patients and staff, and coordinate appointments while ensuring accurate patient records and timely follow-up.

This role requires at least 2 years of experience with insurance referrals or medical office workflows. Join a mission-driven organization focused on compassionate care and patient navigation.

Qualifications

• High School Diploma is required.
• Minimum 2 years’ experience with insurance referrals, prior authorization or other relevant medical office experience.

Responsibilities

• Contact insurance companies and obtain authorization for specific plans.
• Educate patients and staff with pertinent referral and insurance information.
• Obtain urgent authorizations same day and next day.
• Schedule, confirm, and coordinate patient appointments.
• Answer questions, route calls appropriately, and relay messages to clinical staff.
• Verify patient registration and insurance information.
• Support referrals, authorizations, and patient outreach activities.
• Maintain accurate documentation and patient records.
• Test tracks the referrals until fulfilled by the patient.

Education

High School Diploma

Job description

Trinity Health IHA Medical Group is seeking a dedicated Referral Coordinator to bridge patients with their healthcare teams. You will manage authorizations, educate patients and staff, and coordinate appointments while ensuring accurate patient records and timely follow-up.

This role requires at least 2 years of experience with insurance referrals or medical office workflows. Join a mission-driven organization focused on compassionate care and patient navigation.