Patient Records & Care Coordination Specialist

Dana-Farber Cancer Institute; Brookline (MA); Sur place; USD 42 000 - 47 000; Plein temps

Résumé du poste

Dana-Farber Cancer Institute seeks a Patient Records Specialist to coordinate and organize materials for new patient visits, providing essential administrative support across patient care tasks. The role collaborates with New Patient Coordinators and clinical staff to ensure timely and accurate materials handling.

The position emphasizes meticulous documentation, clear communication, and adherence to standard operating procedures while supporting scheduling and patient data management in a

Qualifications

• Bachelor’s degree in health administration or related field; up to 1 year healthcare or customer service experience.
• Strong communication and organizational skills, with a focus on patient-centered care.

Responsabilités

• Coordinate and document materials for new patient visits.
• Provide administrative support across patient care tasks and scheduling.
• Communicate with clinical staff about patient materials status and follow-ups.
• Triage issues and escalate to management when needed.
• Assist in opening patient records, scheduling, and portal enrollment.
• Ensure adherence to SOPs and compliance during daily tasks.

Connaissances

Communication

Organization

Customer service

Attention to detail

Multi-tasking

Phone etiquette

PC proficiency

Formation

Bachelor's degree in health administration

Description du poste

Dana-Farber Cancer Institute seeks a Patient Records Specialist to coordinate and organize materials for new patient visits, providing essential administrative support across patient care tasks. The role collaborates with New Patient Coordinators and clinical staff to ensure timely and accurate materials handling.

The position emphasizes meticulous documentation, clear communication, and adherence to standard operating procedures while supporting scheduling and patient data management in a