New Patient Records & Care Coordinator

MFS Investments; Brookline (MA); On-site; USD 42,000 - 47,000; Full time

Job summary

Dana-Farber Cancer Institute in Boston, MA seeks a Patient Records Specialist to coordinate materials for new patient visits and provide essential administrative support for patient care. The role involves documentation, communication with clinical staff, and ensuring timely handling of materials and scheduling tasks.

The position requires strong organizational and communication abilities, with preference for a bachelor’s degree in health administration and up to 1 year of healthcare or customer

Qualifications

• Bachelor’s degree in health administration or related field preferred.
• Up to 1 year healthcare or customer service experience preferred.
• Strong communication and organizational abilities required.

Responsibilities

• Coordinate and organize materials for new patient visits.
• Provide administrative support and care coordination for new patients.
• Collaborate with Records Specialists and New Patient Coordinators for coverage.
• Maintain communication with clinical and support staff regarding materials status.
• Process paperwork and administrative tasks for clinical care, including EMR portal signup.
• Triages issues and responds to inquiries to resolve requests promptly.
• Schedule appointments to support continuity of care and timely communication.

Skills

Communication skills

Organizational skills

Customer service

PC proficiency

Education

Bachelor’s degree in health administration

Tools

EMR portal

Job description

Dana-Farber Cancer Institute in Boston, MA seeks a Patient Records Specialist to coordinate materials for new patient visits and provide essential administrative support for patient care. The role involves documentation, communication with clinical staff, and ensuring timely handling of materials and scheduling tasks.

The position requires strong organizational and communication abilities, with preference for a bachelor’s degree in health administration and up to 1 year of healthcare or customer