Patient Payments Specialist (Hospital Collections)

Prime Healthcare; Reno (NV); Presencial; USD 28.000 - 36.000; Jornada completa

Descripción de la vacante

Saint Mary’s Health Network in Reno, NV seeks a Collector to manage self-pay accounts and maximize timely payments. You will communicate with patients and staff by phone and in person, ensuring accurate information and compliant billing processes.

Responsibilities include following up on delinquent accounts, applying payments, updating demographics, and documenting notes to support collection efforts. Experience in hospital collections and strong written and verbal communication are preferred.

Formación

• Experience in hospital collection preferred.
• Effective written and verbal communication skills.
• Ability to multi-task and meet timelines.
• Analytical and problem-solving abilities.
• Customer service experience required.

Responsabilidades

• Follow up on self-pay accounts to ensure payment or conversion to other payer.
• Communicate clearly with clients and staff by phone and in person.
• Maintain productivity standards and report progress.
• Obtain updated demographic information and necessary data.
• Input follow-up notes and retrieve collection and patient information in the system.

Conocimientos

Hospital collections

Communication skills

Multi-tasking

Analytical thinking

Customer service

Attention to detail

Educación

High School Diploma or GED

Descripción del empleo

Saint Mary’s Health Network in Reno, NV seeks a Collector to manage self-pay accounts and maximize timely payments. You will communicate with patients and staff by phone and in person, ensuring accurate information and compliant billing processes.

Responsibilities include following up on delinquent accounts, applying payments, updating demographics, and documenting notes to support collection efforts. Experience in hospital collections and strong written and verbal communication are preferred.