Patient Billing & Financial Advocate

Memorial Health System - Ohio; Reno (OH); On-site; USD 38,000 - 52,000; Full time

Job summary

Memorial Health System - Ohio in Reno, OH is seeking a Patient Financial Representative to perform patient accounting duties across billing, collections and customer service with strict confidentiality and adherence to hospital policies.

The role supports multiple departments in ensuring accurate claims processing, payment arrangements, and compliance with Federal and State guidelines while delivering exceptional patient service and clear communication.

Qualifications

• High School Diploma or GED required.
• Minimum 2 years hospital/medical office experience in healthcare preferred.
• Previous education or experience in medical billing or graduate/certification from medical office program preferred.

Responsibilities

• Follow ethical billing practices and maintain accuracy in claims.
• Exhibit exceptional customer service skills and assist patients with billing questions.
• Review, edit and submit claims; perform denial follow-up and resubmission as needed.

Skills

Customer service

Communication

Time management

Confidentiality

Education

High School Diploma or GED

2 years healthcare or hospital experience

Medical billing education or certification preferred

Tools

Microsoft Word

Microsoft Excel

Computerized billing systems

Job description

Memorial Health System - Ohio in Reno, OH is seeking a Patient Financial Representative to perform patient accounting duties across billing, collections and customer service with strict confidentiality and adherence to hospital policies.

The role supports multiple departments in ensuring accurate claims processing, payment arrangements, and compliance with Federal and State guidelines while delivering exceptional patient service and clear communication.