Patient Billing & Collections Specialist

Dignity Health; Stockton (CA); On-site; USD 46,000 - 53,000; Full time

Job summary

St. Joseph's Medical Center, a member of Dignity Health in Stockton, seeks a Patient Account Representative to manage billing and collections for hospital and clinic accounts.

You will follow up with insurers, patients, and providers to ensure timely payments and accurate posting. The role requires 1+ year of billing/collections experience in acute care or ambulatory settings, a High School diploma or GED, and strong knowledge of payer regulations.

Qualifications

• 1+ years billing/collections/revenue cycle experience in acute or ambulatory settings.
• Typing speed 40 WPM and Ten Key 8,000 keystrokes per hour.
• Knowledge of government and/or non-government billing and collections regulations.
• Familiarity with claim submission, follow-up, appeals, and medical terminology.

Responsibilities

• Manage billing and follow-up tasks for patient accounts for hospital and clinic facilities.
• Perform follow-up to ensure accounts are processed and paid accurately and timely.
• Verify documentation for timely billing and resolution of AR balances.
• Communicate with internal departments, payers, patients and providers as needed.
• Support AR projects and participate in training sessions related to Patient Financial Services.
• Adhere to hospital/clinic billing policies and procedures.

Skills

Billing & collections

Revenue cycle

Accounts receivable

Insurance follow-up

Detail oriented

Education

High school diploma or GED

Tools

Claims workflow systems

Revenue cycle software

Job description

St. Joseph's Medical Center, a member of Dignity Health in Stockton, seeks a Patient Account Representative to manage billing and collections for hospital and clinic accounts.

You will follow up with insurers, patients, and providers to ensure timely payments and accurate posting. The role requires 1+ year of billing/collections experience in acute care or ambulatory settings, a High School diploma or GED, and strong knowledge of payer regulations.