Patient Navigator Specialist

Cottage Health; Goleta (CA); On-site; USD 30,000 - 41,000; Full time

Job summary

A leading acute care hospital system in California is seeking a Patient Navigator Specialist. This role connects the community with efficient access to care, responsible for scheduling appointments, verifying insurance, and communicating essential patient information. Ideal candidates will have excellent customer service skills and a commitment to the organization's values. This position highlights the importance of patient care and support in a dynamic healthcare environment.

Qualifications

• Ability to schedule appointments and verify insurance.
• Experience in reviewing/editing/obtaining pre-authorizations.
• Strong communication skills with clinical staff and patients.

Responsibilities

• Connect patients with efficient access to care.
• Resolve general inquiries posed by patients and callers.
• Provide exceptional customer service reflecting the organization's values.
• Provide exceptional customer service to patients and callers.

Skills

Customer service

Insurance verification

Scheduling coordination

Communication with clinical staff

Job description

The Patient Navigator Specialist connects the Cottage Health community with efficient access to care. The position is responsible for scheduling appointments, verifying insurance, reviewing/editing/obtaining pre-authorizations, and communicating directly with clinical staff/offices on pertinent patient information. Staff are adept at resolving any general inquiries posed by patients and callers. Provides exceptional customer service and demonstrates dedication to the organization's mission, vision and values.

About Us

Cottage Health is a leading acute care hospital system, located on the central coast of California, widely known for our superior patient care, innovation, medical research and education. Our health system operates primarily in Santa Barbara, Ca, since 1888, and consists of three acute care hospitals, a Rehabilitation Hospital, multiple clinics and a multi-site Urgent Care system. Our mission is to serve the central coast communities with excellence, integrity, and compassion. Every day we touch thousands of lives in many different ways, resolute in our mission to put patients first. We take pride in helping our patients get back to living their lives – in the places they love.

Cottage Health is an Equal Opportunity Employer. Cottage Health applicants are considered solely based on their qualifications, without regard to race, color, ethnicity, religion, age, gender, transgender, gender expression and identity, national origin, ancestry, disability, sexual orientation, marital status, military status or any other classification protected by law. This policy applies to all aspects of the relationship between Cottage Health and an applicant or employee. Cottage Health is committed to upholding discrimination‑free hiring practices. We strive to cultivate an environment where exceptional people bring diverse perspectives and find belonging, support and connection to their work.

Any Cottage Health applicants who require assistance or reasonable accommodations during the application process may request the need for accommodation with the Recruiter.

If you're already a Cottage Health employee, please apply on this link only.