Patient Navigator/ Intake Coordinator

Transition Care Telemetry Inc.; Mission Viejo (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid time off

Company parties

Job summary

Transition Care Telemetry Inc. in California is seeking a detail-oriented Patient Navigator/ Intake Coordinator to support daily office operations, manage appointments, and serve as a primary contact for clients and medical offices.

Ideal candidates have strong data entry and customer service skills, proficiency with Google Suite and Microsoft Office, and bilingual English/Spanish; the role is in-person and offers opportunities in a dynamic health-care office.

Qualifications

• Strong administrative experience with proficiency in Google Suite and Microsoft Office.
• Excellent organizational skills with a proven track record in office management.
• Bilingual proficiency in English and Spanish for effective communication is a plus.
• Skilled in data entry and maintaining accurate records.
• Previous experience in medical reception or administrative support roles.
• Ability to provide exceptional customer service and handle various administrative tasks efficiently.

Responsibilities

• Manage daily office operations and ensure efficient workflow.
• Serve as a point of contact for clients and doctor's offices, providing customer support.
• Handle phone systems, directing calls and taking messages.
• Assist with data entry tasks and maintain accurate records.
• Support medical reception duties, including scheduling appointments and handling patient inquiries.
• Utilize Google Suite for documents, data management, and communication.
• Organize and maintain office files, both physical and electronic.
• Collaborate with team to ensure smooth administrative processes.
• Assist with onboarding of new personnel.
• Work with claims department to ensure receivables are paid timely.

Skills

Administrative experience

Customer service

Organizational skills

Data entry

Bilingual English/Spanish

Tools

Google Suite

Microsoft Office

Job description

Benefits:

• Company parties
• Paid time off

Overview

We are seeking a motivated and detail-oriented Patient Navigator/ Intake Coordinator to join our dynamic team. The ideal candidate will play a crucial role in ensuring the smooth operation of our office by providing exceptional administrative support. This position requires strong organizational skills, effective communication abilities, and a customer-focused mindset. If you thrive in a fast-paced environment and are passionate about delivering top-notch service, we encourage you to apply.

Responsibilities

• Manage daily office operations and ensure efficient workflow.
• Serve as a point of contact for clients and doctor's offices, providing excellent customer support and service.
• Handle phone systems, directing calls appropriately and taking messages as needed.
• Assist with data entry tasks, maintaining accurate records and databases.
• Support medical reception duties, including scheduling appointments and managing patient inquiries.
• Utilize Google Suite for document creation, data management, and communication.
• Organize and maintain office files, both physical and electronic.
• Collaborate with team members to ensure smooth administrative processes.
• Provide assistance in office management tasks as required.
• Work with claims department to ensure receivables are paid in a timely fashion.
• Assist with onboarding of new personnel

Experience

• Previous experience as a Patient Navigator/Intake Coordinator or in a similar role is preferred.
• Familiarity with medical receptionist duties is a plus.
• Bilingual candidates are highly desirable to enhance communication with diverse clientele.
• Strong organizational skills with the ability to manage multiple tasks efficiently.
• Excellent customer service skills with a focus on client satisfaction.
• Proficient in data entry and comfortable using various office software applications, particularly Google Suite.
• Experience with office management practices is advantageous.

Join us in making a positive impact through your administrative expertise!

Qualifications

• Strong administrative experience with proficiency in Google Suite and Microsoft Office
• Excellent organizational skills with a proven track record in office management
• Bilingual proficiency in English and Spanish for effective communication is a plus
• Skilled in data entry and maintaining accurate records
• Previous experience in medical reception or administrative support roles
• Ability to provide exceptional customer service and handle various administrative tasks efficiently

Job Type

Full-time

Benefits

• Paid time off

Work Location

In person