Patient Navigator Clinician (RN) - Care Coordination

UC Irvine; California (MO); On-site; USD 90,000 - 120,000; Full time

Job summary

UCI Health seeks a dedicated professional to address and investigate quality-of-care grievances and to serve as a clinical resource and liaison for patients and families. The role involves guiding patients through the healthcare system and collaborating with clinical service providers to resolve concerns.

The position requires strong communication skills in English, at least three years of clinical experience, and current CA RN licensure.

Qualifications

• Minimum of 3 years of experience in a clinical setting or equivalent experience.
• Excellent written and verbal communication skills in English.
• Ability to maintain a work pace appropriate to the workload.
• Ability to establish and maintain effective working relationships across the Health System.
• Current CA RN license.

Responsibilities

• Addresses and investigates the quality-of-care grievances from health plans, patients and families and works with department leadership for resolution.
• Serves as a clinical resource and liaison for patients and their families and assists with navigating all aspects of the healthcare system.
• Provides clinical education regarding treatment and liaisons with the patient's clinical service providers to address specific concerns.
• May have in-depth specialty expertise and focus.

Job description

UCI Health seeks a dedicated professional to address and investigate quality-of-care grievances and to serve as a clinical resource and liaison for patients and families. The role involves guiding patients through the healthcare system and collaborating with clinical service providers to resolve concerns.

The position requires strong communication skills in English, at least three years of clinical experience, and current CA RN licensure.