Patient Navigator & Care Coordinator

AdventHealth; Valdosta (GA); On-site; USD 24,000 - 38,000; Full time

Benefits offered by this job

Medical

Dental

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth is seeking an experienced medical office assistant to support a multispecialty office. The role includes scheduling, patient data entry, insurance verification and front desk responsibilities, with a focus on accurate documentation and smooth patient flow.

You will coordinate with providers, manage appointments, assist with preauthorizations, and guide patients through insurance processes while maintaining organized records.

Qualifications

• Associate degree or equivalent experience preferred.
• High School diploma or equivalent required.
• Experience in medical office settings is preferred.

Responsibilities

• Keeps accurate, legible documentation of patient history and medications.
• Collects data and records it in required formats daily.
• Performs front office tasks including scheduling, verification, and authorization for patients.
• Maintains current knowledge of insurance requirements for surgery.
• Communicates effectively with front desk staff to ensure efficient patient flow.
• Participates in marketing efforts for patient promotion.
• Maintains and provides organized information to patients and families regarding scheduling, insurance processes.

Skills

Medical knowledge

Communication

Microsoft Office

Time management

Team player

Insurance authorization

Secretarial tasks

Data entry

Education

Associate degree

High School Diploma

Tools

Excel

Word

Outlook

PowerPoint

Job description

AdventHealth is seeking an experienced medical office assistant to support a multispecialty office. The role includes scheduling, patient data entry, insurance verification and front desk responsibilities, with a focus on accurate documentation and smooth patient flow.

You will coordinate with providers, manage appointments, assist with preauthorizations, and guide patients through insurance processes while maintaining organized records.