Patient Intake & Scheduling Specialist

Hunter Health Clinic, Inc.; Wichita (KS); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

PTO 20 days/year

10 paid holidays

Basic life insurance

Short-term disability

Long-term disability

Employee Assistance Program (12 free)

Medical insurance

Dental insurance

Vision insurance

401k with Safe Harbor

Job summary

Hunter Health Clinic, Inc. seeks a Patient Intake Representative to provide exceptional customer service to patients and visitors.

You will manage patient documentation, determine payment details, collect and reconcile payments, and assist with scheduling in a fast-paced clinic environment. The role emphasizes confidentiality, accuracy, and teamwork, with duties aligning to federal/state standards and Hunter Health policies.

Qualifications

• 1-2 years in a customer service role.
• Experience in a clinic office setting preferred.
• Bilingual abilities preferred.

Responsibilities

• Greet patients and visitors in person or by phone.
• Schedule appointments and manage the clinic’s real-time access.
• Maintain patient accounts and records; process payments and enrollment in programs.
• Assist with registration and handle sensitive information with confidentiality.

Skills

Customer service

Communication

Multitasking

Teamwork

Attention to detail

Education

High school diploma or GED

Job description

Hunter Health Clinic, Inc. seeks a Patient Intake Representative to provide exceptional customer service to patients and visitors.

You will manage patient documentation, determine payment details, collect and reconcile payments, and assist with scheduling in a fast-paced clinic environment. The role emphasizes confidentiality, accuracy, and teamwork, with duties aligning to federal/state standards and Hunter Health policies.