Patient Intake & Scheduling Specialist

Sage Infusion; Florida; On-site; USD 24,000 - 34,000; Full time

Job summary

Sage Infusion in Maitland, Florida is seeking a process-oriented Intake Coordinator to join a fast-paced healthcare startup. This is an onsite, full-time role paying $21.00 per hour and 40 hours per week.

You will manage timely scheduling of new and existing patient referrals, enter demographics and insurance details, gather missing information, and coordinate with management and clinical staff.

Qualifications

• Associates degree preferred; 2+ years in healthcare preferred.
• Knowledge of insurance verification, benefits, and prior authorization for procedures.
• Strong verbal and written communication skills; ability to prioritize and meet deadlines.
• Basic computer proficiency and Microsoft Office applications.
• Bilingual Spanish preferred.

Responsibilities

• Enter new patient demographics, insurance information, and paperwork into the patient’s medical record in a timely manner.
• Confirm receipt of orders with referral sources and follow up for missing documentation for prior authorizations.
• Contact patients to confirm receipt of orders and gather missing demographics.
• Notify Intake Director of obstacles obtaining necessary documentation.
• Assist with scheduling infusion appointments and collecting copays; promote patient satisfaction.
• Coordinate new referral checklists and communication with the Finance team for copay assistance.
• Provide warm, clear communication and team-based support to internal and external stakeholders.

Skills

Insurance verification

Patient scheduling

Communication

Team collaboration

Education

Associates degree

Tools

Microsoft Office

Job description

Sage Infusion in Maitland, Florida is seeking a process-oriented Intake Coordinator to join a fast-paced healthcare startup. This is an onsite, full-time role paying $21.00 per hour and 40 hours per week.

You will manage timely scheduling of new and existing patient referrals, enter demographics and insurance details, gather missing information, and coordinate with management and clinical staff.