Infusion Scheduling & Access Specialist

Moffitt Cancer Center; Tampa (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

Moffitt Cancer Center in Tampa invites a Patient Access Scheduling Coordinator Infusion to join the front-end team. You will coordinate scheduling and registration across infusion and related outpatient services, ensuring accuracy and a high level of patient satisfaction.

This role requires comfort with medical terminology, strong problem solving, and the ability to multitask in a fast-paced environment while maintaining quality and productivity standards.

Qualifications

• Customer service experience with patients and team members.
• Ability to organize and maintain records and schedules.
• Strong verbal and written communication in a healthcare setting.
• Attention to detail and ability to multitask under pressure.
• Problem solving and root cause analysis skills.
• Willingness to complete infusion-specific training.

Responsibilities

• Schedule and register patients for infusion and related services.
• Coordinate across outpatient services including surgery, labs, and diagnostics.
• Collaborate with care teams to cover front-end duties as needed.
• Maintain accurate records and ensure data quality for throughput.
• Provide courteous, patient-focused service and resolve issues promptly.

Skills

Customer Service

Multi-tasking

Computer skills

Interpersonal communication

Problem solving

Attention to detail

Education

High School Diploma/GED

Associate's Degree

Tools

Microsoft Office

Record management software

Job description

Moffitt Cancer Center in Tampa invites a Patient Access Scheduling Coordinator Infusion to join the front-end team. You will coordinate scheduling and registration across infusion and related outpatient services, ensuring accuracy and a high level of patient satisfaction.

This role requires comfort with medical terminology, strong problem solving, and the ability to multitask in a fast-paced environment while maintaining quality and productivity standards.