Medical Receptionist

Sage Infusion; Florida; On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Equal opportunity employer

Job summary

Sage Infusion is seeking a Front Desk Receptionist to join our on-site team in Maitland, Florida. You will manage incoming calls, greet patients, collect paperwork and schedule appointments, with an emphasis on excellent customer service.

The position offers full-time hours at an hourly rate of $19. As the face of the infusion center, you will work closely with management and clinical staff, maintain accurate records in the EMR, and help ensure a smooth patient experience from check-in to

Qualifications

• Preferred: Associates degree
• Minimum 2 years of healthcare experience
• Strong verbal and written communication skills
• Ability to prioritize and meet deadlines
• Basic computer proficiency and knowledge of Microsoft Office applications
• Bilingual Spanish preferred

Responsibilities

• Scans in New Patient Forms into the patient’s medical record in a timely manner
• Contacts patients to advise them we received their order and gathers any missing demographic information
• Provides customer service while giving high priority to patient satisfaction, helps schedule their next infusion appointment, welcomes them when they arrive and anticipates their needs.
• Keeps the facility clean and organized on a daily basis and ordering office supplies as needed
• Accepts and distributes shipments and mail
• Scans in delivered drugs to EMR inventory and assists with Medication Inventory Reconciliation when needed
• Demonstrates ability to communicate effectively, reliability, follow through on tasks, and express ideas clearly in a warm and helpful manner
• Takes initiative to present ideas and suggestions to management; follows appropriate organizational lines in resolving questions, concerns, and ideas
• Provides excellent internal and external customer service by ensuring work meets quality standards; sets high goals or standards of performance for self; takes pride in his/her work and completes work on schedule
• Performs other duties as assigned
• Work schedule: 8:00 am - 4:00 pm

Skills

Customer service

Phone etiquette

Communication skills

Bilingual Spanish

Education

Associates degree

Tools

Microsoft Office

EMR software

Job description

Sage Infusion is a rapidly growing infusion center with locations in central and southwest Florida. We are looking for a Front Desk Receptionist to join our team. At Sage, we’ve reimagined patient care. From a quick start, to upfront pricing and financial assistance, to compassionate care by our clinical experts in a serene environment, patients experience infusion therapy like never before.

As the face of the infusion center, you will have the primary responsibility for managing incoming phone calls and patients. The Front Desk Receptionist is an integral member of a multi-disciplinary team and works closely with management and clinical staff. This is a full-time, on-site position located in Maitland, Florida, offering an hourly pay rate of $19.

Responsibilities

• Scans in New Patient Forms into the patient’s medical record in a timely manner
• Contacts patients to advise them we received their order and gathers any missing demographic information
• Provides customer service while giving high priority to patient satisfaction, helps schedule their next infusion appointment, welcomes them when they arrive and anticipates their needs. Collect copays and necessary paperwork from the patients
• Keeps the facility clean and organized on a daily basis and ordering office supplies as needed
• Accepts and distributes shipments and mail
• Scans in delivered drugs to EMR inventory and assists with Medication Inventory Reconciliation when needed
• Demonstrates ability to communicate effectively, reliability, follow through on tasks, and express ideas clearly in a warm and helpful manner
• Takes initiative to present ideas and suggestions to management; follows appropriate organizational lines in resolving questions, concerns, and ideas
• Provides excellent internal and external customer service by ensuring work meets quality standards; sets high goals or standards of performance for self; takes pride in his/her work and completes work on schedule
• Performs other duties as assigned
• Work schedule: 8:00 am - 4:00 pm

Sage Infusion is a rapidly growing infusion center with locations in central and southwest Florida. We are looking for a Front Desk Receptionist to join our team. At Sage, we’ve reimagined patient care. From a quick start, to upfront pricing and financial assistance, to compassionate care by our clinical experts in a serene environment, patients experience infusion therapy like never before.

As the face of the infusion center, you will have the primary responsibility for managing incoming phone calls and patients. The Front Desk Receptionist is an integral member of a multi-disciplinary team and works closely with management and clinical staff. This is a full-time, on-site position located in Maitland, Florida, offering an hourly pay rate of $19.

Requirements

Qualifications/Certifications:

• Preferred: Associates degree
• Minimum of 2 years of experience in healthcare
• Strong verbal and written communication skills
• Ability to prioritize and meet deadlines
• Basic computer proficiency and knowledge of Microsoft Office applications
• Bilingual Spanish preferred

Sage Infusion is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees.

Background Screening Requirement:

This position requires background screening through the Care Provider Background Screening Clearinghouse. For more information, visit:
https://info.flclearinghouse.com