Patient Care Front Desk Coordinator

Sage Infusion; Florida; Vor Ort; USD 22.000 - 31.000; Vollzeit

Benefits dieser Stelle

Equal opportunity employer

Zusammenfassung

Sage Infusion is seeking a Front Desk Receptionist to join our on-site team in Maitland, Florida. You will manage incoming calls, greet patients, collect paperwork and schedule appointments, with an emphasis on excellent customer service.

The position offers full-time hours at an hourly rate of $19. As the face of the infusion center, you will work closely with management and clinical staff, maintain accurate records in the EMR, and help ensure a smooth patient experience from check-in to

Qualifikationen

• Preferred: Associates degree
• Minimum 2 years of healthcare experience
• Strong verbal and written communication skills
• Ability to prioritize and meet deadlines
• Basic computer proficiency and knowledge of Microsoft Office applications
• Bilingual Spanish preferred

Aufgaben

• Scans in New Patient Forms into the patient’s medical record in a timely manner
• Contacts patients to advise them we received their order and gathers any missing demographic information
• Provides customer service while giving high priority to patient satisfaction, helps schedule their next infusion appointment, welcomes them when they arrive and anticipates their needs.
• Keeps the facility clean and organized on a daily basis and ordering office supplies as needed
• Accepts and distributes shipments and mail
• Scans in delivered drugs to EMR inventory and assists with Medication Inventory Reconciliation when needed
• Demonstrates ability to communicate effectively, reliability, follow through on tasks, and express ideas clearly in a warm and helpful manner
• Takes initiative to present ideas and suggestions to management; follows appropriate organizational lines in resolving questions, concerns, and ideas
• Provides excellent internal and external customer service by ensuring work meets quality standards; sets high goals or standards of performance for self; takes pride in his/her work and completes work on schedule
• Performs other duties as assigned
• Work schedule: 8:00 am - 4:00 pm

Kenntnisse

Customer service

Phone etiquette

Communication skills

Bilingual Spanish

Ausbildung

Associates degree

Tools

Microsoft Office

EMR software

Jobbeschreibung

Sage Infusion is seeking a Front Desk Receptionist to join our on-site team in Maitland, Florida. You will manage incoming calls, greet patients, collect paperwork and schedule appointments, with an emphasis on excellent customer service.

The position offers full-time hours at an hourly rate of $19. As the face of the infusion center, you will work closely with management and clinical staff, maintain accurate records in the EMR, and help ensure a smooth patient experience from check-in to