Patient Intake & Scheduling Specialist

Hackensack Meridian Health Inc.; Edison (NJ); Sur place; USD 45 000 - 60 000; Plein temps

Résumé du poste

Hackensack Meridian Health is seeking a front-line patient access team member to support patient intake, appointment scheduling, insurance verification, and registration processes. The role involves handling a high volume of calls, entering charges, and responding to medical records requests and billing inquiries.

The ideal candidate will have a High School diploma or GED, at least 1 year of related experience in healthcare or customer service, strong organizational and communication skills, and

Qualifications

• High School diploma, GED, and/or GED equivalent programs.
• Minimum of 1 year related work experience in a physician practice, hospital setting or directly related customer service setting.
• Good organizational skills; ability to set priorities effectively.
• Excellent communication, written and interpersonal skills; and ability to accept direction and perform multiple tasks.

Responsabilités

• Initiating patient intakes; scheduling appointments.
• Performing insurance screening and verification/authorization processes.
• Patient registration; handling a high volume of customer calls/inquiries.
• Entering patient charges; responding to medical records requests and billing inquiries.
• Preparing reports; maintenance of department records.

Connaissances

Organizational skills

Communication skills

Interpersonal skills

Multitasking

Formation

High School diploma / GED

Description du poste

Hackensack Meridian Health is seeking a front-line patient access team member to support patient intake, appointment scheduling, insurance verification, and registration processes. The role involves handling a high volume of calls, entering charges, and responding to medical records requests and billing inquiries.

The ideal candidate will have a High School diploma or GED, at least 1 year of related experience in healthcare or customer service, strong organizational and communication skills, and