Patient Access & Insurance Verification Specialist

Hackensack Meridian Health; Neptune Township (NJ); On-site; USD 42,000 - 56,000; Full time

Job summary

Hackensack Meridian Health is seeking a Patient Access Specialist responsible for inpatient and outpatient access functions. The role conducts patient interviews, gathers demographics, verifies insurance, and assists with scheduling, registration, and financial clearance to ensure a smooth patient flow.

Responsibilities include checking in patients, ensuring proper unit assignment, obtaining consent forms, and supporting bed planning and revenue cycle activities while maintaining a positive

Qualifications

• Conducts quality interviews with every patient to ensure compliance with patient safety rules and state and federal regulations.
• Gathers appropriate identification for patients and confirms demographics to validate patient identity.
• Performs insurance verification, pre-certification, and financial clearance under the direction of supervisory staff.

Responsibilities

• Greets patients and visitors in person or by phone in a prompt, courteous, respectful manner.
• Implements scheduling, pre-registration, pre-certification, and insurance verification policies for the outpatient service area.
• Verifies patient identity and searches records to maintain accuracy and safety.
• Manages check-in timing and ensures patients are processed within department time frames.
• Collects copays and informs patients about financial resources and payment plans.
• Verifies insurance benefits and pre-authorizations prior to service dates.
• Submits data for authorizations and ensures compliance with regulatory forms.

Job description

Hackensack Meridian Health is seeking a Patient Access Specialist responsible for inpatient and outpatient access functions. The role conducts patient interviews, gathers demographics, verifies insurance, and assists with scheduling, registration, and financial clearance to ensure a smooth patient flow.

Responsibilities include checking in patients, ensuring proper unit assignment, obtaining consent forms, and supporting bed planning and revenue cycle activities while maintaining a positive