Patient Intake Rep - Part Time - Day

Hackensack Meridian Health Inc.; Edison (NJ); On-site; USD 45,000 - 60,000; Full time

Job summary

Hackensack Meridian Health is seeking a front-line patient access team member to support patient intake, appointment scheduling, insurance verification, and registration processes. The role involves handling a high volume of calls, entering charges, and responding to medical records requests and billing inquiries.

The ideal candidate will have a High School diploma or GED, at least 1 year of related experience in healthcare or customer service, strong organizational and communication skills, and

Qualifications

• High School diploma, GED, and/or GED equivalent programs.
• Minimum of 1 year related work experience in a physician practice, hospital setting or directly related customer service setting.
• Good organizational skills; ability to set priorities effectively.
• Excellent communication, written and interpersonal skills; and ability to accept direction and perform multiple tasks.

Responsibilities

• Initiating patient intakes; scheduling appointments.
• Performing insurance screening and verification/authorization processes.
• Patient registration; handling a high volume of customer calls/inquiries.
• Entering patient charges; responding to medical records requests and billing inquiries.
• Preparing reports; maintenance of department records.

Skills

Organizational skills

Communication skills

Interpersonal skills

Multitasking

Education

High School diploma / GED

Job description

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

This position is responsible for providing a wide variety of activities including but not limited to: initiating patient intakes; scheduling appointments; performing insurance screening and verification/authorization processes; patient registration; handling a high volume of customer calls/inquiries; entering patient charges; responding to medical records requests and billing inquiries; preparing reports; maintenance of department records.

Education, Knowledge, Skills and Abilities Required:

• High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
• Minimum of 1 year related work experience in a physician practice, hospital setting or directly related customer service setting.
• Good organizational skills; ability to set priorities effectively.
• Excellent communication, written and interpersonal skills; and ability to accept direction and perform multiple tasks.