Patient Intake & Scheduling Specialist

Elliotphysicians; Bedford (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Tuition Reimbursement

Retirement plan 403(b)

Disability insurance

Life insurance

Vision coverage

Job summary

SolutionHealth is seeking an Intake Representative for NH Neurospine in Bedford. This full-time on-site role supports the new patient office, serves as the first contact for patients and referring offices, and guides them through the intake process.

Responsibilities include processing referrals, obtaining demographics and insurance information, coordinating records, and scheduling appointments in Epic EMR. Strong multitasking, attention to detail, and customer service skills are essential in a

Qualifications

• Education: High School Diploma or equivalent.
• Minimum 3 years of related medical office experience.
• Minimum 1-year medical terminology.

Responsibilities

• Processes all incoming referrals for new and existing patients and contacts patients to schedule appointments.
• Assists potential new patients and referring offices with the intake process, with high call volume and electronic/faxed information.
• Obtains and verifies demographics and insurance information, and completes new patient referral forms.
• Requests prior medical records and ensures they are received before appointments; tracks referrals at each stage.

Skills

Microsoft Office

Epic EMR

Phone skills

Data entry

Education

High School Diploma

Job description

SolutionHealth is seeking an Intake Representative for NH Neurospine in Bedford. This full-time on-site role supports the new patient office, serves as the first contact for patients and referring offices, and guides them through the intake process.

Responsibilities include processing referrals, obtaining demographics and insurance information, coordinating records, and scheduling appointments in Epic EMR. Strong multitasking, attention to detail, and customer service skills are essential in a