Patient Service Representative - NH Neurospine - Full Time

Southern NH Medical Center; United States; Vor Ort; USD 21.000 - 30.000; Vollzeit

Zusammenfassung

SolutionHealth is seeking a Front Desk Clerk to act as the first point of contact for patients, greet visitors, and support clerical operations at the front desk. You will manage registrations, scheduling, and basic billing tasks while ensuring accurate patient records and smooth patient flow.

The role requires a high school diploma or equivalent, proficiency with MS Office, and prior experience in a healthcare environment is preferred. Typical hours are Monday through Friday, 8:00 a.m.

Qualifikationen

• High school diploma or equivalent is required.
• Experience in a health care setting is preferred.
• Proficient in MS Office applications.

Aufgaben

• Greets and registers patients at the front desk; notifies medical staff of arrival.
• Verifies patient information, insurance status, and demographics.
• Schedules appointments and handles patient charges and demographics entry.
• Retrieves and updates medical records as needed; performs general clerical duties.

Kenntnisse

MS Office

Ausbildung

High School Diploma or equivalent

Jobbeschreibung

Come work at the best place to give and receive care!

Job Description

Position Summary

Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics. Retrieving and updating medical records, collecting fees and performing general clerical and other duties as assigned.

Key Responsibilities

• Greets and registers patients; notifies medical staff of their arrival.
• Verifies current address and insurance status.
• Uses appropriate company procedures, referring doctors and correct protocols for writing referrals. Schedules referral appointments with specialists, hospital testing and lab work.
• Completes prior authorization of testing according to insurance requirements.
• Checks out patient from the office. Collects payments and schedules follow up appointments or specialty appointments as appropriate. If office requires post charges to the patients account using appropriate diagnostic and CPT coding to ensure correct charging and posting to patient accounts.
• Maintains providers schedules, optimizing effective scheduling of appointments. Confirms appointments for daily schedule.
• Assists in developing and implementing systems to support effective and accurate registration of patients. Makes recommendations to increase efficiency of patient care or administrative functioning of area.

Education/Experience/Licensure

Education: High School Diploma or equivalent required. Experience: Previous experience in a health care setting performing similar functions preferred. Software/Hardware: Proficient in MS Office.

What Elliot Health System Has to Offer

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short-term disability, long-term disability, and life insurance coverage
• Competitive pay
• Tuition Reimbursement
• 403(b) Retirement Savings Plan
• And more !

Work Shift

Monday to Friday 8:00 a.m. to 5:00 p.m.

SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.