Patient Intake & Scheduling Coordinator

NYU Grossman School of Medicine; Village of Tarrytown (NY); On-site; USD 57,000 - 58,000; Full time

Job summary

NYU Grossman School of Medicine in New York, NY invites applications for a Secretary I-Intake/Scheduler. The role provides front-end administrative support for practice operations, including greeting patients, answering calls, and scheduling appointments.

You will handle authorizations, messaging, and coordination with EPIC/MyChart to ensure smooth patient access. Qualified candidates have a high school diploma, strong organizational skills, and excellent communication.

Qualifications

• High school diploma required; strong organizational, interpersonal, and verbal/written communication skills.
• Ability to complete multiple tasks efficiently in a team environment.
• Experience with front-dend front-office operations is beneficial.

Responsibilities

• Schedules visits, treatments, and procedures; manages waitlists.
• Answers calls, takes messages, and routes to the proper contact.
• Prepares routine letters and forms; handles mail and faxes.
• Maintains patient access workflow and adheres to service standards.
• Promotes patient education and the use of MyChart for scheduling and updates.

Skills

Customer service

Scheduling appointments

Communication skills

Team work

Education

High School Diploma

Tools

EPIC EMR

MyChart

Job description

NYU Grossman School of Medicine in New York, NY invites applications for a Secretary I-Intake/Scheduler. The role provides front-end administrative support for practice operations, including greeting patients, answering calls, and scheduling appointments.

You will handle authorizations, messaging, and coordination with EPIC/MyChart to ensure smooth patient access. Qualified candidates have a high school diploma, strong organizational skills, and excellent communication.