Patient Access & Intake Scheduler

NYU Langone Health; Bethpage (NY); On-site; USD 51,000 - 63,000; Full time

Job summary

NYU Langone Health Hospital—Long Island is seeking a Secretary I-Intake/Scheduler for the Bethpage site. You will perform front-end administrative tasks, greet patients, answer calls, schedule appointments and support practice operations.

Responsibilities include obtaining authorizations, managing calendars, coordinating patient access, promoting MyChart, and ensuring accurate documentation in EPIC. Strong organizational and communication skills are essential in this role.

Qualifications

• High School Diploma required.
• Excellent organizational, interpersonal and verbal and written communications skills.
• Basic knowledge of word processing, spreadsheets, databases and Internet applications.
• Light, accurate keyboarding skills.
• Ability to multitask and thrive in a team environment.

Responsibilities

• Schedules appointments for visits, treatments, and procedures; manages confirmations and waitlists.
• Obtains authorizations for services as needed; answers calls and routes messages.
• Prepares standard letters and forms; administrative physician and practice support.
• Demonstrates knowledge of patient experience expectations and service standards.
• Supports patient access activities and provides scheduling instructions to patients.

Skills

Organizational skills

Communication skills

Customer service

Verbal and written communication

Multitasking

Education

High School Diploma

Tools

EPIC scheduling

Job description

NYU Langone Health Hospital—Long Island is seeking a Secretary I-Intake/Scheduler for the Bethpage site. You will perform front-end administrative tasks, greet patients, answer calls, schedule appointments and support practice operations.

Responsibilities include obtaining authorizations, managing calendars, coordinating patient access, promoting MyChart, and ensuring accurate documentation in EPIC. Strong organizational and communication skills are essential in this role.