Intake & Scheduling Secretary I

NYU Langone Health; Town of Riverhead (NY); On-site; USD 51,000 - 63,000; Full time

Job summary

NYU Langone Health seeks a Secretary I - Intake/Scheduler, FGP - Westhampton to perform front-end administrative duties, greet patients, answer calls, schedule appointments and support practice operations.

The role involves coordinating calendars, processing referrals and authorizations, managing messages, and ensuring patient experience standards are met across the NYU Langone Health Faculty Group Practice.

Qualifications

• High School Diploma required.
• Excellent organizational, interpersonal, and verbal/written communication skills.
• Strong customer service orientation; ability to complete multiple tasks efficiently.

Responsibilities

• Schedules appointments for visits, treatments, and procedures; reviews confirmations and waitlists.
• Obtains authorizations for services; answers calls and routes messages promptly.
• Prepares standard letters and forms; maintains professional relationships with staff.
• Assists with patient access activities; communicates scheduling instructions and status updates.
• Manages physician calendars and sends calendar invites; maintains patient confidentiality per HIPAA.

Skills

Customer service

Multitasking

Communication

Education

High School Diploma

Tools

EPIC

Job description

NYU Langone Health seeks a Secretary I - Intake/Scheduler, FGP - Westhampton to perform front-end administrative duties, greet patients, answer calls, schedule appointments and support practice operations.

The role involves coordinating calendars, processing referrals and authorizations, managing messages, and ensuring patient experience standards are met across the NYU Langone Health Faculty Group Practice.