Intake & Scheduling Assistant

NYU Langone Health; Village of Lake Success (NY); On-site; USD 51,188 - 62,563; Full time

Job summary

NYU Langone Hospital—Long Island is seeking a Secretary I - Intake/Scheduler, FGP - GI - Lake Success to support front-end operations. You will greet patients, schedule appointments, manage messages, and assist in registration and policy adherence within the Faculty Group Practice.

Ideal candidates will have strong organizational and communication skills, a commitment to patient experience, and the ability to handle multiple tasks in a busy clinical setting across EPIC-based workflows.

Qualifications

• High School Diploma required.
• Excellent organizational, interpersonal, and verbal and written communication skills.
• Strong customer service orientation.

Responsibilities

• Schedules appointments for visits, treatments, and procedures.
• Obtains authorizations for services as needed; answers calls and takes messages.
• Prepares standard letters and forms as needed.
• Demonstrates knowledge of patient experience expectations and service standards.
• Supports patient access activities and greets patients.

Skills

Organizational skills

Interpersonal skills

Verbal communication

Written communication

Customer service

Education

High School Diploma

Job description

NYU Langone Hospital—Long Island is seeking a Secretary I - Intake/Scheduler, FGP - GI - Lake Success to support front-end operations. You will greet patients, schedule appointments, manage messages, and assist in registration and policy adherence within the Faculty Group Practice.

Ideal candidates will have strong organizational and communication skills, a commitment to patient experience, and the ability to handle multiple tasks in a busy clinical setting across EPIC-based workflows.