Bilingual Medical Receptionist: Patient Concierge & Scheduler

Cook Children's; Frisco (TX); Hybrid; USD 31,000 - 42,000; Full time

Job summary

Cook Children’s in Frisco, TX is seeking a Medical Receptionist to greet patients, manage intake and checkout, and support daily clinic operations with strong communication. Responsibilities include patient flow, phone handling, scheduling, registration, billing, and collections while following all policies.

Familiarity with insurance concepts and medical terminology is beneficial; bilingual candidates are preferred.

Qualifications

• High School graduate or equivalent required.
• Customer service experience.
• Experience with insurance, benefits-deductibles, coinsurance, copays preferred.
• Bilingual preferred.

Responsibilities

• Greet patients and conduct smooth in-take and checkout for visits.
• Maintain patient flow, answer phones promptly and courteously.
• Schedule, register, bill and collect payments per policies and procedures.
• Learn and understand diversified insurance plans and medical terminology.

Job description

Cook Children’s in Frisco, TX is seeking a Medical Receptionist to greet patients, manage intake and checkout, and support daily clinic operations with strong communication. Responsibilities include patient flow, phone handling, scheduling, registration, billing, and collections while following all policies.

Familiarity with insurance concepts and medical terminology is beneficial; bilingual candidates are preferred.