Pediatric Front Desk & Billing Coordinator

Cook Children's Health Care System; San Francisco (CA); On-site; USD 36,000 - 46,000; Full time

Job summary

The Medical Receptionist at Cook Children’s Health Care System greets patients and creates a friendly intake and checkout experience, ensuring smooth patient flow and front-desk operations.

Responsibilities include answering phones, scheduling, registration, billing and payment collection, while learning the clinic’s insurance plans and medical terms to support accurate documentation.

Qualifications

• High School graduate or equivalent required.
• Customer service experience.
• Exhibit good interpersonal and communication skills.
• Maturity to withstand pressure that may arise in relation to the public and physician.

Responsibilities

• Greet patients and establish a friendly in‑take and check out encounter for each visit.
• Maintain patient flow, answer phones promptly and courteously.
• Schedule, register, billing and payment collection activities for clinic patients.
• Learn and understand diversified insurance plans and medical terminology.

Skills

Interpersonal skills

Communication skills

Maturity under pressure

Education

High School graduate or equivalent

Customer service experience

Job description

The Medical Receptionist at Cook Children’s Health Care System greets patients and creates a friendly intake and checkout experience, ensuring smooth patient flow and front-desk operations.

Responsibilities include answering phones, scheduling, registration, billing and payment collection, while learning the clinic’s insurance plans and medical terms to support accurate documentation.