Medical Receptionist - UCC/SC

Cook Children's Health Care System; Fort Worth (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading health care organization in Fort Worth is seeking a Medical Receptionist. Responsibilities include greeting patients, maintaining patient flow, and handling customer service tasks. The ideal candidate will have a high school diploma and strong communication skills. This full-time position offers an opportunity to work in a supportive environment focused on children's health.

Qualifications

• Customer service experience required.
• Ability to manage pressure when relating to the public and physicians.

Responsibilities

• Greet patients and ensure a positive check-in experience.
• Maintain patient flow and answer phones courteously.
• Schedule, register, bill, and collect payments from patients.

Skills

Excellent communication skills

Good interpersonal skills

Ability to adapt to changes

Education

High School diploma or equivalent

Job description

Summary

The Medical Receptionist is responsible for greeting the patients and establishing a friendly and positive in-take and check out encounter for each patient’s visit requiring excellent communication skills and the ability to adapt to changes in both staffing levels and patient volumes. The receptionist is responsible for maintaining patient flow, answering phones promptly and courteously, scheduling, registering, billing and payment collection activities for clinic patients while following all applicable policies and procedures. They will successfully learn and understand diversified insurance plans and medical terminology.

Location

Dodson Medical Office Building

Department

Ear Nose Throat Clinic

Shift

First Shift (United States of America)

Standard Weekly Hours

40

Education & Experience

• High School graduate or equivalent required.
• Customer service experience required.

Knowledge, Skills & Abilities

• Exhibit good interpersonal and communication skills.
• Maturity to withstand pressure that may arise in relation to the public and physician.

About Us

Cook Children's Medical Center is the cornerstone of Cook Children's, and offers advanced technologies, research and treatments, surgery, rehabilitation and ancillary services all designed to meet children's needs.

Cook Children's is an EOE/AA, Minority/Female/Disability/Veteran employer.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Health Care Provider

Industries

Hospitals and Health Care, Medical Practices, and Non-profit Organizations