Pediatric Front Desk & Patient Services Specialist

Cook Children's Health Care System; Plano (TX); On-site; USD 19,000 - 25,000; Part time

Job summary

Cook Children\'s Health Care System in Plano, TX is seeking a Medical Receptionist for the Plano-North Dallas Primary Care location. You will greet patients, manage check-in/out, answer calls, schedule, register, and handle billing and payments, while learning diversified insurance plans and medical terminology.

Hours are 8:00am–5:00pm with 32 hours weekly and a first shift. The role requires strong communication skills, interpersonal abilities, and composure under pressure in a busy clinical

Qualifications

• High School graduate or equivalent required.
• Customer service experience.

Responsibilities

• Greet patients and establish a friendly intake and checkout encounter.
• Maintain patient flow and answer phones promptly and courteously.
• Schedule, register, and assist with billing and payment collection activities for clinic patients.
• Learn diversified insurance plans and medical terminology.
• Adapt to changes in staffing levels and patient volumes.

Skills

Interpersonal skills

Communication skills

Maturity under pressure

Education

High School diploma or equivalent

Job description

Cook Children\'s Health Care System in Plano, TX is seeking a Medical Receptionist for the Plano-North Dallas Primary Care location. You will greet patients, manage check-in/out, answer calls, schedule, register, and handle billing and payments, while learning diversified insurance plans and medical terminology.

Hours are 8:00am–5:00pm with 32 hours weekly and a first shift. The role requires strong communication skills, interpersonal abilities, and composure under pressure in a busy clinical