Patient Intake & Front Desk Specialist

DALLAS COUNTY HOSPITAL; Perry (IA); On-site; USD 20,664,000 - 27,552,000; Full time

Job summary

Dallas County Hospital seeks a Receptionist to support Perry Clinic with patient check-in, scheduling, and front-desk duties. The role involves collecting insurance information, processing copays, and maintaining accurate records in the EMR system. The position is full-time, days with rotating Saturdays, primarily servicing Perry Clinic.

The incumbent will work under supervision, perform basic clerical tasks, and support a collaborative clinic environment while ensuring compliance with policies.

Qualifications

• High school diploma or equivalent required.
• 0–1 year healthcare experience preferred.
• Basic Life Support (BLS) for Healthcare Provider certified or obtained by end of orientation (≈6 weeks).
• Mandatory Reporter training completed within three months of hire.

Responsibilities

• Check-in patients and complete paperwork for admitting process.
• Answer phone calls and route to appropriate staff.
• Schedule appointments per office guidelines.
• Collect patient information, copays, and deductibles.
• Scan/copy patient documents into electronic medical records.
• Prepare charts for appointments and ensure information is complete.
• Process check-out, collect payments, and schedule follow-ups.
• File records and assist with registration documentation in EMR.
• Confirm next-day appointments and communicate required documentation.
• Perform other duties as assigned.

Skills

Basic computer skills

Education

High school diploma or equivalent

Tools

Allscripts

Job description

Dallas County Hospital seeks a Receptionist to support Perry Clinic with patient check-in, scheduling, and front-desk duties. The role involves collecting insurance information, processing copays, and maintaining accurate records in the EMR system. The position is full-time, days with rotating Saturdays, primarily servicing Perry Clinic.

The incumbent will work under supervision, perform basic clerical tasks, and support a collaborative clinic environment while ensuring compliance with policies.