Front Desk Receptionist - Clinic

Assist Point Inc; Dallas (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

Assist Point Inc in Dallas, TX is looking for a bilingual Front Desk Receptionist to manage patient interactions and administrative tasks. The ideal candidate will have experience in a medical office and knowledge of health insurance processes.

This is a crucial role that requires excellent customer service skills and the ability to work efficiently in a fast-paced environment, handling multiple tasks such as patient check-ins, inquiries, and appointment scheduling.

Qualifications

• Bilingual proficiency in English and Spanish is required.
• Previous experience as a front desk receptionist in a medical office or clinic setting.
• Knowledge of health insurance plans, verification, and billing processes.

Responsibilities

• Greet and check-in patients in a friendly and efficient manner.
• Answer and direct phone calls, respond to patient inquiries in both languages.
• Schedule and confirm patient appointments accurately.
• Verify patient insurance information and assist with insurance-related questions.

Skills

Bilingual proficiency in English and Spanish

Excellent communication skills

Organizational skills

Ability to multitask

Knowledge of health insurance processes

Tools

Electronic medical records (EMR) systems

Standard office software

Job description

We are seeking a professional and bilingual Front Desk Receptionist to join our clinic team in Dallas, TX. The ideal candidate will have experience working in a medical office environment and possess knowledge of health insurance processes. This role is essential in providing excellent customer service to our patients and ensuring smooth front desk operations.

Responsibilities

• Greet and check-in patients in a friendly and efficient manner.
• Answer and direct phone calls, respond to patient inquiries in both English and Spanish.
• Schedule and confirm patient appointments accurately.
• Verify patient insurance information and assist with insurance-related questions.
• Maintain patient records and ensure confidentiality in compliance with HIPAA regulations.
• Coordinate with medical staff to facilitate patient flow and communication.
• Handle administrative tasks such as filing, faxing, and data entry.
• Assist patients with completing necessary forms and documentation.

Qualifications

• Bilingual proficiency in English and Spanish is required.
• Previous experience as a front desk receptionist in a medical office or clinic setting.
• Knowledge of health insurance plans, verification, and billing processes.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and work efficiently in a fast-paced environment.
• Proficient with electronic medical records (EMR) systems and standard office software.

How to Apply

If you meet the qualifications and are interested in joining our team, please submit your resume and cover letter for consideration.