Patient Intake & Front Desk Specialist

Big Sky Home Health, Palliative & Hospice; Bozeman (MT); On-site; USD 36,000 - 48,000; Full time

Job summary

The Pennant Group, Inc. is seeking a Reception / Intake Specialist in Bozeman, MT to coordinate office activities, answer calls, manage medical records and data entry, and support intake packets.

You will interact with patients, families, staff and referral sources to ensure smooth admission and scheduling. Responsibilities include maintaining confidentiality, handling billing inputs, assisting with insurance verification, and supporting the Intake department with staffing and communications.

Qualifications

• High school graduate or equivalent.
• Two years data entry experience; healthcare billing familiarity preferred.
• Ability to type 50 words per minute and strong word processing skills.

Responsibilities

• Maintains confidentiality of patient information.
• Assists Intake with staffing solutions for new referrals.
• Maintains up-to-date medical records per regulations.
• Communicates effectively with patients, families and staff by phone.
• Answers calls, greets visitors, and handles mail tasks.
• Enters data for billing and tracks admissions, discharges and visits.
• Notifies staff of changes in admissions, schedules and meetings.
• Assists with audits of patient information.

Skills

Data entry

Telephone communication

Typing 50 wpm

Word processing

Education

High school diploma

Tools

Home Care Home Base

Billing software

Job description

The Pennant Group, Inc. is seeking a Reception / Intake Specialist in Bozeman, MT to coordinate office activities, answer calls, manage medical records and data entry, and support intake packets.

You will interact with patients, families, staff and referral sources to ensure smooth admission and scheduling. Responsibilities include maintaining confidentiality, handling billing inputs, assisting with insurance verification, and supporting the Intake department with staffing and communications.