Home Health Intake & Scheduling Specialist

Deercreekseniorliving; Phoenix (AZ); On-site; USD 42,000 - 58,000; Full time

Job summary

The Pennant Group, Inc. is seeking an Intake Coordinator for its Emblem Home Health operations in Phoenix, AZ. You will handle patient intake, referrals, and admissions to ensure a smooth transition into home health care.

Work with clinical and administrative teams to verify insurance, schedule visits, and optimize clinician calendars. Strong communication, organizational skills, and knowledge of healthcare operations are essential for success.

Qualifications

• High school diploma or equivalent required.
• Minimum of one year of experience in healthcare scheduling or intake.
• Home Health experience is a plus.
• Excellent communication and customer service skills.
• Knowledge of healthcare regulations and business operations; CPR certification.

Responsibilities

• Oversee all daily patient intake and referral operations.
• Manage the full intake process including insurance verification and authorization.
• Coordinate and manage patient scheduling for timely admissions and home health visits.
• Optimize clinician schedules balancing patient needs, geography, and staffing.
• Serve as the primary contact for patients, families, physicians, and referral sources.
• Track referral data and performance metrics; report trends.

Skills

Excellent communication

Customer service

Relationship-building

Healthcare regulations knowledge

CPR certification

Education

High school diploma or equivalent

Job description

The Pennant Group, Inc. is seeking an Intake Coordinator for its Emblem Home Health operations in Phoenix, AZ. You will handle patient intake, referrals, and admissions to ensure a smooth transition into home health care.

Work with clinical and administrative teams to verify insurance, schedule visits, and optimize clinician calendars. Strong communication, organizational skills, and knowledge of healthcare operations are essential for success.