Patient Intake Coordinator — Caring Onboarding & Growth

Serenity Healthcare; Farmers Branch (TX); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

90% employer-paid medical, dental, and vision insurance

401(k) retirement plan

10 PTO days (increases after first year)

Opportunities for growth

Job summary

A healthcare organization in Farmers Branch, Texas is seeking a Patient Intake Coordinator. You will guide new patients through the intake process and ensure they have the information they need to begin care. The position requires strong communication skills and customer-facing experience. In addition, you will assist with scheduling and maintaining patient records. No prior healthcare experience is necessary as training will be provided. This role offers competitive pay and benefits, including medical insurance and paid time off.

Qualifications

• 2+ years of experience in a customer-facing role.
• Strong communication skills and ability to build trust with patients.
• Organized, detail-oriented, and comfortable documenting information accurately.

Responsibilities

• Guide new patients through the intake process and explain services.
• Gather and document medical history and required information.
• Help schedule appointments and prepare patients for their first visit.

Skills

Customer-facing experience

Strong communication skills

Organizational skills

Detail-oriented

Basic computer skills

Education

High school diploma or equivalent

Job description

A healthcare organization in Farmers Branch, Texas is seeking a Patient Intake Coordinator. You will guide new patients through the intake process and ensure they have the information they need to begin care. The position requires strong communication skills and customer-facing experience. In addition, you will assist with scheduling and maintaining patient records. No prior healthcare experience is necessary as training will be provided. This role offers competitive pay and benefits, including medical insurance and paid time off.