Client Onboarding & Engagement Specialist

Serenity Healthcare; Farmers Branch (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

90% employer-paid medical, dental, and vision insurance

401(k) retirement plan

10 PTO days

Opportunities for career growth

Job summary

A supportive healthcare organization in Farmers Branch, Texas is seeking a Client Intake Coordinator to provide outstanding customer service to new and existing clients. This role involves guiding clients through their onboarding journey, answering inquiries, and maintaining organized records. Candidates should have 2+ years in customer-facing roles and excellent communication skills. Benefits include competitive pay, medical insurance, PTO days, and opportunities for career growth.

Qualifications

• 2+ years of experience in customer-facing roles.
• Ability to manage multiple tasks in a fast-paced environment.
• Some college experience is a plus.

Responsibilities

• Serve as the primary point of contact for new and returning clients.
• Gather and document important client details.
• Respond to client inquiries about services.

Skills

Strong communication skills

Detail-oriented

Organizational habits

Education

High school diploma or equivalent

Job description

A supportive healthcare organization in Farmers Branch, Texas is seeking a Client Intake Coordinator to provide outstanding customer service to new and existing clients. This role involves guiding clients through their onboarding journey, answering inquiries, and maintaining organized records. Candidates should have 2+ years in customer-facing roles and excellent communication skills. Benefits include competitive pay, medical insurance, PTO days, and opportunities for career growth.