Patient Growth & Wellness Sales Partner

Niva Health; Novi (MI); Presencial; USD 110.000 - 140.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Performance bonus

Clinic growth impact

Collaborative environment

Direct provider access

Descripción de la vacante

NIVA Health seeks a Patient Relations & Sales Partner in Novi, MI. This patient-facing role blends healthcare, wellness, relationship-building and sales to enroll patients in wellness services and drive clinic growth.

You’ll own the patient journey from initial contact through enrollment and ongoing engagement, collaborating with providers and leadership. Expect measurable goals around enrollment, conversion, follow-up and retention in a supportive, high-impact environment.

Formación

• You have experience in sales, wellness, healthcare, aesthetics, fitness, memberships, hospitality, consumer services or another relationship-driven environment.
• You've successfully guided customers or patients toward purchasing a product, service, membership or program.
• You're comfortable having conversations about money, value, commitment and next steps.
• You can confidently ask for the sale without making the interaction feel transactional.

Responsabilidades

• Patient Growth: Build relationships that turn conversations into consultations, enrollments and long-term patient relationships.
• Sales & Conversion: Guide patients toward appropriate wellness services and confidently navigate questions, hesitation and objections.
• Follow-Up: Own your follow-up pipeline and make sure opportunities are consistently and thoughtfully pursued.
• Patient Retention: Stay connected with patients and identify opportunities to support continued engagement and repeat participation.
• Revenue Growth: Contribute directly to clinic growth through new enrollments, reactivation, referrals and additional service participation.
• Patient Experience: Make every interaction feel personal, professional and aligned with the elevated experience NIVA Health aims to provide.
• Service Knowledge: Become highly knowledgeable about NIVA's wellness offerings so you can confidently educate patients and connect their goals with appropriate services.
• Team Collaboration: Partner closely with providers, clinic staff and leadership to create a seamless patient journey.
• Growth Initiatives: Support the launch and adoption of new wellness services, programs and campaigns.

Descripción del empleo

NIVA Health seeks a Patient Relations & Sales Partner in Novi, MI. This patient-facing role blends healthcare, wellness, relationship-building and sales to enroll patients in wellness services and drive clinic growth.

You’ll own the patient journey from initial contact through enrollment and ongoing engagement, collaborating with providers and leadership. Expect measurable goals around enrollment, conversion, follow-up and retention in a supportive, high-impact environment.