Patient Front Desk Specialist - EPIC & Scheduling

Tampa General Hospital; Tampa, Northern (FL, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Academic Medical Group Inc seeks a Front Desk Specialist to manage patient check-in and check-out using EPIC, verify demographics and insurance, collect co-pays, and assist with scheduling. You will educate patients on policies, process paperwork, and support seamless billing while maintaining a welcoming front desk.

You will interact with physicians, nurses, and staff to ensure smooth patient flow and accurate documentation, contributing to a positive patient experience in a fast-paced clinic

Qualifications

• High School Diploma or GED required.
• Healthcare front desk experience preferred.
• Proficiency with EPIC or similar EMR is required.

Responsibilities

• Handle patient check-in/check-out in EPIC with accuracy and efficiency.
• Verify demographics and insurance, collect co-pays, provide receipts.
• Screen for pre-certifications/authorizations/referrals and explain financial policies.

Skills

Patient registration

Scheduling

Customer service

Check-in/check-out workflows

Billing knowledge

Education

High School Diploma or GED

Tools

EPIC

Job description

Academic Medical Group Inc seeks a Front Desk Specialist to manage patient check-in and check-out using EPIC, verify demographics and insurance, collect co-pays, and assist with scheduling. You will educate patients on policies, process paperwork, and support seamless billing while maintaining a welcoming front desk.

You will interact with physicians, nurses, and staff to ensure smooth patient flow and accurate documentation, contributing to a positive patient experience in a fast-paced clinic