Healthcare Front Desk Specialist: EPIC & Patient Flow

Tampa General Hospital; Florida; On-site; USD 32,000 - 42,000; Full time

Job summary

Academic Medical Group Inc. is seeking a Front Desk Specialist to support patient check-in/check-out, verify demographics, and collect co-payments at the Family Care Center Seminole location.

The role requires strong customer service, front desk experience, and proficiency with EPIC or similar EMR systems, ensuring accurate documentation and smooth clinic workflow for patients and providers.

Qualifications

• High School Diploma or GED required.
• Healthcare front desk/clinic experience preferred.
• Experience with EPIC or similar EMR systems is a plus.

Responsibilities

• Check-in and check-out patients and verify demographics.
• Collect co-payments and receipts; balance cash drawer daily.
• Assist patients with paperwork for appointments and referrals.
• Schedule appointments and document in EPIC for care team access.
• Provide courteous, responsive service to patients and staff.

Skills

EPIC proficiency

Customer service

Front desk operations

Cash handling

Scheduling

Education

High School Diploma or GED

Job description

Academic Medical Group Inc. is seeking a Front Desk Specialist to support patient check-in/check-out, verify demographics, and collect co-payments at the Family Care Center Seminole location.

The role requires strong customer service, front desk experience, and proficiency with EPIC or similar EMR systems, ensuring accurate documentation and smooth clinic workflow for patients and providers.