EPIC-Savvy Front Desk & Scheduling Specialist

Tampa General Hospital; Seminole (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Academic Medical Group Inc in Seminole, FL is seeking a Front Desk Specialist to manage patient check-in/check-out using EPIC, verify demographics, collect co-pays, and provide receipts and paperwork for visits.

You will support physicians and nurses on each floor, ensure accurate documentation, handle high-volume calls, schedule appointments, and maintain a positive patient experience with strong customer service.

Qualifications

• High School Diploma or equivalent is required.
• Prior experience in healthcare front desk or patient services is preferred.
• Proficient with EPIC or similar EMR systems and patient workflows.

Responsibilities

• Check-in and check-out patients using EPIC, verify demographics.
• Collect co-payments and provide receipts; balance cash drawer.
• Answer and route phone calls for efficient communication.
• Schedule and coordinate appointments to ensure timely patient visits.
• Document patient information across the clinical team.
• Assist physicians and nurses with paperwork for appointments.
• Maintain patient experience and safety following policies.

Skills

Customer service

Communication skills

Multitasking

Attention to detail

Education

High School Diploma or Equivalent

Tools

EPIC (EMR)

Job description

Academic Medical Group Inc in Seminole, FL is seeking a Front Desk Specialist to manage patient check-in/check-out using EPIC, verify demographics, collect co-pays, and provide receipts and paperwork for visits.

You will support physicians and nurses on each floor, ensure accurate documentation, handle high-volume calls, schedule appointments, and maintain a positive patient experience with strong customer service.