Patient-Focused Office Coordinator for Rehab & Orthopedics

Midwest Orthopaedics at Rush, LLC; Chicago (IL); On-site; USD 25,000 - 27,000; Full time

Benefits offered by this job

Quarterly bonus

Medical, Dental and Vision Insurance

Paid Time Off and Holidays

Employer 401(k) with company match

Life insurance and disability coverage

Tuition Reimbursement

Job summary

Midwest Orthopaedics at Rush, LLC is seeking a full-time Assistant Office Coordinator to join the rehabilitation team. This role will be based at the outpatient rehabilitation clinic in Chicago, IL in the South Loop area, acting as a liaison among patients, clinicians, physicians, insurers, and the billing department.

The ideal candidate provides professional, friendly patient service and support to the Office Coordinator.

Qualifications

• Minimum of a high school diploma or GED required.
• Strong background in providing excellent customer service skills.
• Proficient with Microsoft Office and Outlook.
• Knowledge of healthcare insurance benefits and coverage preferred.
• Prior medical experience, preferably in Physical Therapy clinic.
• Work well in a team atmosphere and have a strong sense of leadership skills.
• Enjoy interacting with people.

Responsibilities

• Scheduling and registration of patients.
• Collecting copayments, self pay and DME payments.
• Serves as the liaison between insurance companies, patients, clinical staff and billing.
• Maintains patient confidentiality with regard to medical records per company policies and procedures and assures compliance with all HIPAA guidelines.
• Communicates well in a professional setting.
• Supports the Office Coordinator in sharing daily function responsibilities, communicating any questions, changes or updates.
• Obtains pre-approval and schedules Function Capacity Evaluations and verifies insurance.
• Respond to patient inquiries and needs in a polite and timely manner.
• Effectively use and maintain office equipment.
• Performs administrative duties/special projects as assigned

Skills

Customer service

Microsoft Office & Outlook

Communication skills

Team collaboration

Leadership

Education

High school diploma or GED

Tools

Microsoft Office

Outlook

Job description

Midwest Orthopaedics at Rush, LLC is seeking a full-time Assistant Office Coordinator to join the rehabilitation team. This role will be based at the outpatient rehabilitation clinic in Chicago, IL in the South Loop area, acting as a liaison among patients, clinicians, physicians, insurers, and the billing department.

The ideal candidate provides professional, friendly patient service and support to the Office Coordinator.